Show me the sales. How does social media impact the bottom line?
Almost every agency in this space, ourselves included, is often asked to prove a direct link between social media and sales /...
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The Internet is now the preferred customer services channel
The other day econsultancy released the findings of a SITEL-commissioned (UK) study showing that 15% of 16-24 year olds prefer to...
read moreStats of the month – January
Stats of the month – January To kick off the New Year, here’s the second in my series of presentations about ten stats of...
read moreIndonesia, Russia, Egypt lead in social media use
US research house Pew has come out with a global study breaking down the use of mobile / cell phones, the Internet and social...
read moreWomen, younger users now use social media for ‘breaking newsR...
UK communications and media regulator OFCOM has come out with another mammoth piece of research, this time the international...
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