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June 16th, 2010UncategorizedCanadian research firm Sysomos has come out with some interesting, if not that surprising, research about Twitter A-listers and their followers.
That research can be summed up like this: Celebs might have hundreds of thousands or even 1+ million followers, but that’s very often made up of people who specifically joined Twitter to follow said celeb and have done nothing since. Hence they are not engaged on Twitter and may in fact be part of the 83% who according to RJ Metrics don’t log into their accounts every month.
That also ties into the recent research that 50% of under 35s re influenced by friends. on social media, but only 17% by celebs
By contrast, people who follow the so-called social media “gurus” are engaged and influential in their own right. And in the middle, we have people who follow media Twitter accounts. They are Twitter consumers. And while they don’t live and breath it, neither have they just checked in to see Ashton Kutcher and checked out again.
The following three tables pretty much say it all:
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- People in their 20s and 30s and in the US most likely to blog (liesdamnedliesstatistics.com)
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January 24th, 2010UncategorizedMost agencies, ourselves included, urge clients to claim their brand IDs on social networks. Here’s how not to do it.
Ad Agency Carat (via @thefounder), wanted to take back the Facebook URL for Harman International (the speakers and headphones people).
The only problem was, it had already been registered by someone…genuinely called ‘Harman’ (Harman Bajwa based in Vancouver, Canada).
The agency promptly contacted Harman Bajwa to inform him that they were “working with Facebook to reclaim the username”, but that they’d be happy to take it off his hands in exchange for ‘product.’ So, what – some free speakers? Apparently Carat had tried this in the past with the person who owned twitter.com/avtr (when they were promoting the film Avatar) and it worked.
Harman declined the free speaker offer. Facebook then got involved, telling him he was in violation of their policies, “which should have a clear connection to one’s identity.” Like someone’s name? Apparently not, the brand claim was stronger.

Following a bit of negative publicity helped along by a Support Harman group on Facebook itself, Facebook relented. The result is a bit of egg on faces all around for Facebook, Harman International and Carat and a lesson to all of us, that should hopefully be pretty obvious.There are plenty of examples of social media brandjacking by the malicious, mischievous or opportunistic. There are also plenty of cases of simple coincidence where someone also has a legitimate claim, in which case it’s worth treading carefully. Rather than trying to palm them off with a few freebies, before resorting to threats.
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Tags: Canada, facebook, Harman International Industries, online communities, social media, Social network, twitter, Uniform Resource Locator -
January 15th, 2010newspaper death watchA Harris Research / AdWeek poll (via Marketing Charts) in the US puts some data onto a growing trend – the graying print newspaper market.

Among all Americans 43% still read a paper every day, a figure that is higher than I thought it would be.However once you break it down into age groups a different picture emerges. Among the over 55s, 2/3 still read their morning (or afternoon) paper. For 35-44 year olds that’s down to just over a third (36%) while for 18-34 year olds it’s not even a quarter (23%).
I tried to find similar stats for the UK, and even two years ago according to a Parliamentary committee, 45% (so less than half) of the UK population read one of the national papers every day, with readership among 25-34 year olds falling by more compared to 18-24 year olds (40% to 37%). Meanwhile the decline among the over 65s was only 3%.
In other words both the US and UK stats show that among seniors the daily paper is a habit. The question obviously is, will it die out with them?
On the RAAK blog, Wessel van Rensburg has put the long term decline of the UK newspaper market into perspective. In 1951, 48 million people lived in the UK while today there are 60+ million, an increase of 25%. Yet, even while the population has increased, newspaper circulations have gone down by 30%.
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January 14th, 2010UncategorizedOn the back of its June Twitter research, which looked into the geographic spread of the Twitter population, research firm Sysomos has produced an update. The new Sysomos report has non-US users inching towards 50% of the total, and shows that the network as a whole is a lot less anglophone today than it was in June.

US users now account for 50.88% of the total, down from 62.1%. The UK’s share has remained more or less constant on 7.2%, but it’s been overtaken by Brazil, which has the second highest Twitter population at 8.79% as a whole.Bear in mind that Brazil’s Internet penetration is around 35-40% with 32 million users, while the UK’s is 76% with 37 million users. As a result, when looking at it in these terms, Brazil scores even higher (anyone know why Twitter is, relatively speaking, so popular there?).
When it comes to the total number of tweets, as opposed to users, a slightly different picture emerges. This gives an indication as to where the most active twitter population is. Here, the US is still comfortably in front with 56.59% of messages, the UK is second with 8.09% and Brazil is 3rd with 6.73%.
What does all this mean for marketers? Several months ago when advising a European client I called Twitter an overwhelmingly English speaking network that (in Europe) does much better in the UK than elsewhere. That holds true today, though it’s certainly less true than it was then.
Six months ago the US + UK + Canada + Australia accounted for 78.5% of the total Twitter population – almost eight in ten. Today that figure is 64.82% – less than two thirds.
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- Study confirms US dominance of Twitter (socialmediatoday.com)
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